The Few Leaders

Leading with Trust: Kristen Ziman on the Real Power of Human-Centered Leadership

Episode Summary

In this episode of The Few Leaders: The Speaker Series, I chat with Kristen Ziman, former Chief of Police for Aurora, Illinois, to uncover why genuine care for people is the foundation of effective leadership. From leading through crisis and navigating politics to confronting apathy and disengagement, Kristen shares how optimism, vulnerability, and transparency can transform teams and cultures. This episode is full of real stories and straight-talking lessons that will make you rethink what it means to truly lead with impact. A must-listen for leaders who want to build trust and inspire lasting change.

Episode Notes

Actionable Takeaway

• Learn how to fight apathy in your team and reignite real engagement.
• Discover why choosing optimism changes the way you lead and perform.
• Tap into the three things every person craves at work: autonomy, mastery, and purpose.
• Find out how a single voice can disrupt negativity and shift an entire culture.
• Use transparency and vulnerability to build unshakeable trust.
• Stop fearing mistakes and learn the simple three-step apology that turns failure into respect.
• Redefine authority by loving your people more than your position.

Connect with Kristen Ziman:
Learn more about Kristen Ziman
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Connect with Christian "Boo" Boucousis:
Learn more about Christian Boucousis
Boo on LinkedIn
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Boo on YouTube